Unfortunately Australia Post does not refund for  postage of jewellery so make sure you include international insurance ($9 AUD) or express post for Australia.

 Direct debit

Sometimes it can take up to 3 days to clear when using Direct Debit. When leaving payment could you please identify yourself with either your user ID or the last 4 digits of the item purchased. If you are doing a walk-in payment at a bank could you please email me that you have done a walk-in as there is no code or Id’s put on these payments and it is so hard to figure out who’s it is.

Paypal

This is the easiest and safest payment method!

You can use your paypal account, credit cards which are an instant payment. Or pay via echeque, which takes up to 7 days to clear.

Sign up for PayPal; the fast, easy, and secure way to pay online.

Australian Money Order

When sending a money order could you please send a copy of your invoice or put your user name on payment as then we can track your purchase.

Thank you

Please Note: I do not accept personal or business cheques or international money orders/grams or bank deposit. Only Paypal for international sales.

Returned items with signs of damage will be refused and returned to sender.

Shipping and handling fees are not refundable, but we do issue full refunds in the event of faulty goods this is up to the discretion of management. 

We will refund any payments via the same way as received.

If a return is to happen we will negotiate with you to achieve a reasonable conclusion.

Items must be returned within 7 days of receiving. 

If item does not fit then please send it back.

We are not responsible for any items that are lost in the Australia Post System. We do however communicate with Australia Post and fill in all the appropriate correspondence with them, so we can help you find your item. You will be given Reference numbers if this is the case so you can then check with Australia Post yourself that everything that can be done is being done.

Shipping/Postage can be as little as 3 days to 2 weeks for Australia or for international it can be 7 days to 3 weeks.

If you have not received your items in these times please email us so we can start the paper work to find your item.

Unfortunately Australia Post does not refund for international postage or parcels containing jewellery so make sure you include International insurance ($9 AUD) or registered post ($3) in the options area.

All items are checked for faults etc before leaving stores.

If you have a problem we can usually work it out just email me.